If you get into an accident, just file your claim to get started. If a video appraisal would speed things up, we'll schedule one at a time that works for you. (Of course, you can always opt for an in-person appraisal too.)
After your appointment is booked, log into the Esurance Mobile app to get started. From there, you'll be able to:
- See your appointment info
- Check in for your call
- Video chat with your appraiser
During the call, your appraiser will activate the camera and show you how (and where) to video the damage on your car. Your inspection will be just as detailed as having the appraiser there in person.
When it's all done, we'll give you an accurate estimate and, in many cases, we issue payment the same day — meaning you can schedule your repairs and get back on the road in no time.
See? It really is a faster and easier way to settle a claim.