Get in touch
with us

customer service rep
phone ringing icon

Call us

Call 1-800-ESURANCE (1-800-378-7262), anytime from 6 am — 12 am CT, 7 days a week.

email at symbol

Email us

Send us a note, and we'll get back to you in 24 hours or less.

chat bubble icon

Message us

Reach out to us on Facebook or Tweet us @Esurance.

envelope icon

Snail-mail us

Customer Service
Esurance Customer Service
P.O. Box 5250
Sioux Falls, SD 57117-5258

Take care of business

If you're an Esurance customer, first and foremost, thank you! Here are a few super simple ways you can take care of your policy details.

Log into your account to access your ID cards, change your coverage, contact your claim rep, and more.

Have a document to send us? Email, fax, or mail it here (pro tip: include your name and policy number to speed things up):



Esurance Customer Service
P.O. Box 5250
Sioux Falls, SD 57117-5250
Fax: 1-800-926-2869

Accidents are a pain. Filing a claim doesn't have to be. Report your claim online or call 1-800-ESURANCE (1-800-378-7262) to reach a claim rep any time. Day or night. We're talking 24/7.

Want to give us a shout out? Or even just a shout? Tell us what you think of our website, our products, or our service via email to

Like any insurance company, we use details about your driving record, claim history, and consumer credit background to underwrite your policy. We get this info from LexisNexis, an independent third-party company. You can request a free copy of your individual report by contacting LexisNexis Risk Solutions Company, Inc. within 60 days of receiving your quote. Here's how





LexisNexis Consumer Center
P.O. Box 105108
Atlanta, GA 30348-5108

Partner with us

Think your audience would be interested in car insurance? If so, you could earn money by linking to us from your website. If you're interested in partnering with Esurance, sign up. You can also learn more about the program or email us if you have questions.

Minority-, female-, or veteran-owned businesses can learn more about becoming an Esurance supplier here.