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Call 1-800-ESURANCE ( 1-800-378-7262 )
Monday - Friday: 7 AM to 9 PM CST
Saturday - Sunday: 7 AM to 7 PM CST

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Send us a note , and we'll get back to you in 24 hours or less.

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Esurance Customer Service
C/O Allstate Insurance Company
PO Box 660637
Dallas, TX 75266-0637

Take care of business

If you're an Esurance customer, first and foremost, thank you! Here are a few super simple ways you can take care of your policy details.

Log into your account to access your ID cards, change your coverage, contact your claim rep, and more.

Have a document to send us? Email, fax, or mail it here (pro tip: include your name and policy number to speed things up):



Esurance Customer Service
C/O Allstate Insurance Company
PO Box 660637
Dallas, TX 75266-0637
Fax: 1-800-926-2869

Accidents are a pain. Filing a claim doesn't have to be. Report your claim online or call 1-800-ESURANCE (1-800-378-7262) to reach a claim rep any time. Day or night. We're talking 24/7.

Want to give us a shout out? Or even just a shout? Tell us what you think of our website, our products, or our service via email to

Like any insurance company, we use details about your driving record, claim history, and consumer credit background to underwrite your policy. We get this info from LexisNexis, an independent third-party company. You can request a free copy of your individual report by contacting LexisNexis Risk Solutions Company, Inc. within 60 days of receiving your quote. Here's how





LexisNexis Consumer Center
P.O. Box 105108
Atlanta, GA 30348-5108

Take a stand against insurance fraud.

Insurance fraud is a crime that occurs when someone knowingly lies to an insurer in order to receive payments. These crimes can drive up insurance premiums for everyone. Esurance works to fight against insurance fraud to help protect you from these increases. You can learn how to identify and report fraud so that you lower your chances of becoming a victim of a scam.

Fraud hurts everyone.

Insurance fraud can happen anywhere and come in many forms. While you may not be directly involved with a fraudulent claim, this type of crime can drive up insurance premiums for all policyholders.

See how fraud hurts everyone.

Esurance helps fight fraud.

To help prevent insurance fraud from increasing your premiums, Esurance partners with law enforcement and regulatory agencies to help fight fraud every day. You can also explore Esurance resources that can help you identify and report insurance fraud crimes.

Learn how Esurance helps fight fraud.

Protect yourself from fraud.

According to the National Insurance Crime Bureau (NICB), insurance fraud pushes up the average American family's auto insurance premiums by as much as $300 per year1. Fraud isn't always easy to detect, but you can learn how to spot an insurance scam.

Explore ways to protect yourself from fraud.

Avoid consumer scams.

From faked injuries to staged thefts, fraud comes in many forms. Knowing what to look for and understanding how fraud affects you can help you avoid scams.

Avoid consumer scams.

Help put an end to fraud.

If you become aware of insurance fraud, call 1-800-TEL-NICB to report it. You can anonymously report fraud and help keep your insurance premiums from going up.


Partner with us

Think your audience would be interested in car insurance? If so, you could earn money by linking to us from your website. If you're interested in partnering with Esurance, sign up. You can also learn more about the program or email us if you have questions.

Minority-, female-, or veteran-owned businesses can learn more about becoming an Esurance supplier here.