After reporting a claim, rest easy. A dedicated claims representative will contact you within one business day to gather accident info.
If the damage is minor, you can submit photos of the damage with photo claims through Esurance Mobile. Or if you need major repairs, we'll recommend a top-notch E-star repair shop near you.
Either way, your claims representative is committed to helping every step of the way. If you ever have any questions or something isn't clear, reach out to your rep. They can help:
- Decide how the damage will be inspected (or if an inspection is needed).
- Arrange a rental car, if needed.
- Explain how you can track your claim online.
- Suggest trusted repair shops in your area.
- Give you an update on your claim status.
- Answer any and ALL questions.
- Settle your claim quickly and fairly.