about us

From quote to claim, Esurance is working to help you make smarter, more efficient choices with your insurance. Using state-of-the-art technology, we offer a seamless online and mobile experience along with intuitive tools that help take the hassle out of insurance.

Backed by Allstate, Esurance is a multiline insurance company with an A+ financial rating*, offering vehicle and property coverage around the country. And we’re still growing!

Check out our product pages to learn more about our top-notch coverages.

esurance by the numbers

number of associates
associates nationwide
number of offices
offices around the country
number of states
states with access to our reliable car insurance
available 24-7
claims service from dedicated reps
day to settle claim
or less to settle most vehicle damage claims
number of policies
vehicles insured to date
  • mission
  • reliability
  • technology

Esurance is committed to being the leading provider of insurance products and services for today's consumers who want to feel empowered and confident in their insurance decisions. We have innovative technology and great people to give our customers a rewarding, hassle-free experience, competitive prices, and amazing claims service 24 hours a day, 7 days a week.

In the event of a claim, we help our customers recover quickly through access to information, tools, and people who care. We constantly strive to make the insurance experience better — and maybe even people's lives a little better — by valuing our customers and truly listening to their experiences and ideas.

When you're shopping for insurance, there are a lot of factors to consider. But at the end of the day, only one thing matters. Right? You want to know (for sure and for certain) that your insurance company can pay your claim. We can.

Esurance is backed by Allstate. In business for more than 80 years, this Fortune 100 company has total assets exceeding $130 billion.

With Allstate's proven know-how and financial strength behind us, you can count on us to be there for you when things go wrong. Just file your claim online or over the phone and we'll handle the rest.

If we had a middle name, it would be technology. If we had a last name, it would probably be technology too. It's that much a part of our identity.

As one of the first companies to bring car insurance online way back in 1999, we started out by making the quoting process easier. We've used innovation to improve every small (and large) detail of the insurance experience.

Whether you're getting a car insurance quote, choosing coverage customized to your needs with our Coverage Counselor®, or managing your policy online, you're seeing just how modern insurance can be.

an Allstate company

Allstate

Esurance is owned by Allstate Insurance Company, the oldest publically held personal lines insurer in the U.S. With their 80-plus years of experience and superior financial strength behind us, you know we're insurance coverage you can count on.

As a proud member of the Allstate family, we offer you the best of both worlds: reliable insurance products combined with smart, cutting-edge tools that help you manage your insurance whenever, wherever, and however you want.

our customers

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The whole Esurance team did a fantastic job. So many people switch back and forth between insurance companies … but after this new accident (not my fault!!) I'm glad I stuck with you guys once again. I highly recommend Esurance to anyone who asks. Thank you for the great service."

— Michael, California

review quotation

Your representatives kept me in the loop by calling me every step of the way … It all went so smoothly and Esurance worked directly with the auto body shop to coordinate payment. Everyone I spoke to from Esurance was pleasant to work with and very knowledgeable."

— Madeline, New York

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Inside a real customer's claim

This busy Esurance customer explains how our hassle-free claims service saved her a whole lot of time and stress.

our leaders

  • Jonathan Adkisson
    Jonathan Adkisson
    President

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  • David Biewer
    David Biewer
    Managing Director & Chief Financial Officer

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  • Eric Brandt
    Eric Brandt
    Managing Director & Chief Claims Officer

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  • Charles Lee
    Charles Lee
    Vice President, General Counsel & Secretary

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Jonathan has 25 years of insurance industry experience. After tenures at GEICO and Farmers Insurance, he joined Esurance in 2000 as vice president and chief actuary. From 2003 until 2015, Jonathan served as managing director and chief financial officer.

David is a fellow of the Casualty Actuarial Society with nearly 20 years of insurance industry experience. He originally joined Esurance in 2001 as an actuarial manager, and was promoted to vice president and chief actuary in 2005. David started his career as a visiting assistant professor for Marshall University and then served in various actuarial analyst roles with Fireman's Fund and InsWeb. Most recently, David served as chief financial officer for Pacific Specialty Insurance Company.

Eric Brandt has more than 25 years' experience in the insurance industry. Eric currently serves as Chief Customer Advocate for Esurance, where he leads the customer experience, including claims fulfillment. Prior to joining Esurance, Eric led customer-centered transformations in the areas of claims, risk management, and relationship management for carriers offering personal lines, commercial lines, and employee benefits protection.

Charles has 15 years of experience in corporate, securities, and insurance regulatory matters. He has advised clients on matters including corporate governance, privacy, data security, intellectual property, mergers and acquisitions, and information technology. Charles worked for Esurance in 2006 and 2007, then rejoined the company in 2012. He has also worked at LeBoeuf, Lamb, Greene & MacRae for 8 years and Nixon Peabody for 5 years.

  • Grace Lee
    Grace Lee
    Vice President of Human Resources

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  • Mark Pitchford
    Mark Pitchford
    Managing Director & Chief Sales and Marketing Officer

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  • Mark Simmonds
    Mark Simmonds
    Managing Director, Product

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Grace joined Esurance in 2016 after a 26-year career with Allstate. Her broad business experience at Allstate spans leadership roles in claims, sales operations, and human resources. Grace's background in HR includes supporting various departments as a business partner, driving talent strategies, recruiting, and leadership development. Grace earned her BA in Psychology from Boston College, and has her Professional in Human Resources (PHR®) certification, as well as a property and casualty license.

Mark has more than 25 years of experience in marketing, product management, and customer care. Prior to joining Esurance in 2012, Mark served for 4 years as Allstate's senior vice president of direct sales and service. Previous experience includes executive positions in several telecommunications firms, including Hanaro Telecom, Qwest Communications, and AT&T.

Mark brings 20 years of insurance industry experience to his role as managing director and chief product officer. Following successful senior leadership roles with Liberty Mutual and CSAA Insurance Group, among others, Mark joined the team at Esurance in 2016. An alum of Dartmouth College, he brings a diversity of expertise in many areas, including product, underwriting, finance, operations, and more.