Frequently asked claims questions
Presenting photo claims
Available on Esurance Mobile for iPhone® and Android™, our unique photo claims feature can help you get back on the road fast.
After you report a claim, simply upload photos of the damage for appraisal. Your claims representative will contact you within one business day to provide an estimate for repairs or schedule an in-person appraisal (if needed).*
This innovative tool allows you to see daily photos of your car repairs and get the most recent info on your pick-up date.
To access RepairView from any computer or smartphone, take your car to an Esurance-preferred shop, where repairs are guaranteed for as long as you own the vehicle.
Learn more about how RepairView can make your claims experience easier >
*Available in all states where we do business. Submitting photos for appraisal doesnt guarantee coverage or payment of a claim.