customer reviews

Rating Snapshot

  • 5 142
  • 4 42
  • 3 24
  • 2 18
  • 1 23

Average Customer Ratings

  • Average Rating
  • Quality of customer service
  • Discounts offered
  • Competitiveness of value
  • Quality of claims service
  • 4.1  / 5
  • 4.0 / 5
  • 3.7 / 5
  • 4.2 / 5
  • 4.1 / 5
  • Most Recent
  • Top Rated
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Good price

Very pleased so far I'll be even more pleased when my rate drops after the 6 months are up

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So far so good

So far so good. Haven't had any issues with them. My premium is a little higher than I'd like. But I am satisfied with them so far.

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It's pretty good haven't had any problems

I like how easy it is too change policy or how they are here for me and customers 24/7

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i was dropped like a hot potato !

I want to thank the agent that tried to help me. As far as rating esurance , i can not. After 2 months they cancelled my policy. But to the guy that was helpful , i thank you for your effort. Have a nice day !

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Just another insurance company

Its ok so far, haven't had an claim or anything so don't exactly know how I would like them if I did.

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Not really impressed

Cost to high especially for someone with a clean driving record

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Great coverage and service

I was impressed with the efficient manner in which my application for insurance was handled. I have had no need to file a claim, so have no experience with that aspect, but feel certain even that service would be well handled.

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Good experience so far!

I have only had Esurance for a few months, but it's going great so far.

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I love this insurance company

This company have been a major blessing to me, You all have been so helpful and informative about everything regarding my insurance policy. My coverage ( full coverage) is one of the cheapest coverage I have ever had. Keep up the great work "E" you all are AMAZING !!! I definitely will refer some clients.

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Auto Insurance

So far so good. My wife and I are careful drivers and have had no problems but you cannot count on our fellow drivers on the road.

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Great coverage for a great price

Can't give them 5 until they day that I need to submit a claim so I can rate them on that. So far, great service for a great price. When I switched to this company I saved over $30.00 monthly, for the same or better coverage.

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I do not love Esurance. They want your $ then thre

Esurance got one of my two cars VIN wrong. Then they send you threatening messages that they are going to cancel my insurance EVEN after I called them and

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not satisfied

Not very helpful and the company make's it hard to make a payment and no extended time to make payment. Not a good insurance company.

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I love them they are very supportive and they are

They are very supportive when you are having problems

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Great rates

I really like Esurance but I don't like that you can not make a payment online and that I have to call in every month to make a payment because if I use my debit card then my payment will come out of my checking every month automatically and my pay dates are not the same each month and I could be over drawn. Please let payments be made online and not taken out automatically each month, thank you.

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Coverage expectations

Esurance covered my autos and set up Progressive for my residence. When I had a theft from my auto, neither policy covered it. Very disappointing

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THE BEST AUTO AND HOME INSURANCE COMPANY

I HAVE NEVER BEEN GOT CHEAP INSURANCE ALONG WITH FULL BENEFITS.

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