customer reviews

esurance ranked highest

Esurance received the J.D. Power award for “Highest Customer Satisfaction Among Auto Insurers in California.” Woohoo!

That means whether you’re shopping for insurance, managing your policy online or on our mobile app, or filing a claim, you can count on stellar service. But better still, with Esurance you can count on stellar service at affordable rates.

ratings and comments from real esurance customers

Offering auto insurance, home insurance, and more, Esurance is one of the top names in online insurance. With nearly one million policies, we understand that customers are our most valuable resource when it comes to improving the insurance experience from quote to claim.

If you're shopping around and you want to know what it's like to be part of the Esurance family, you can find out right here. Good, bad, or meh: these unedited ratings and reviews are from real policyholders, collected by an independent third party.

And if you're a customer, you can share your Esurance experience on our Facebook wall, via @esurancecares, or by email — we always welcome your input!

Average customer rating