text message program terms and conditions

Esurance offers various text message programs for customers to obtain information about their insurance policies, claims and other matters.

Enrolling in a text message program

Once you enroll in a text message program, Esurance will send you an initial text message. We will ask you to reply "YES" to that message to confirm that you would like to receive text messages from Esurance. By replying YES to that message, you are agreeing to these Terms and Conditions.

You acknowledge that text messages will be sent to the mobile phone number that you provide to Esurance. Such messages may include information about your insurance policy and/or information about a claim you have made or are involved in. Once you enroll, the frequency of text message we send to you will vary. You will typically receive text messages when we have information, reminders or updates for you about your policy and/or claim or other information.

Esurance may use an automatic dialing system to deliver text messages to you. By subscribing to a text message program, you give your consent to Esurance to use an automatic dialing system to deliver text messages to your cell phone.

Message and data rates and availability

Esurance does not apply any additional charge for its test message programs; however, message and data rates may apply from your mobile carrier.

The Esurance text message programs may not be available in all areas at all times and may not continue to work in the event of service changes made by your wireless carrier.

Esurance reserves the right to terminate any text message service, in whole or in part, at any time without notice.

Unsubscribing from a text message program

To stop receiving text messages, you can reply STOP. Following such a request to unsubscribe, you will receive one final message from Esurance confirming that you have been unsubscribed. You must unsubscribe from each text message program separately.


Protecting the privacy of your information is of the greatest importance to us. For more information about our privacy practices you can view a copy of our Privacy Policy online.