renters insurance claims

You're a smart renter, and you've heard you need renters insurance because it'll come in handy in all kinds of scenarios. We'll detail how to go about filing a renters insurance claim — but also explain how you can protect yourself from having to file one in the first place.

renters insurance claims contact info

For coverage underwritten by Esurance

Phone: 1-800-ESURANCE (1-800-378-7262)
Hours: 24 hours a day, 7 days a week

See your claim status

Log Into Your Policy

View the status of your claim anytime, anywhere. Just log into your policy to instantly access your claim info.

Find your claims rep

Find Your Claim Rep

Get in touch with the representative handling your Esurance renters claim.

For policies underwritten by other companies

Phone: 1-866-621-4823 (24 hours a day, 7 days a week)

Phone: 1-800-332-3226 (24 hours a day, 7 days a week)

Security First
Phone: 1-877 581-4862 (24 hours a day, 7 days a week)

Phone: 1-800-358-0600 (Mon–Fri 5 a.m.– 5 p.m. PT)

renters insurance claims process

How do I file a renters insurance claim?

You should contact your insurance company as soon as possible to report a claim. In general, the sooner you contact them, the sooner you can have your claim resolved.

When filing a renters insurance claim, make sure you have the following information on hand:

  • Your policy number
  • Date the incident occurred
  • Details about the incident (i.e. police report)

It's also helpful if you have an inventory of your stolen/damaged items when you file a claim.

What are my renters insurance deductibles?

Your renters insurance deductible, or the amount you pay personally in the event of a claim, will vary depending on the limit you select.

Generally, if you opt for a higher deductible, your policy will cost less, but you'll have to pay more out of pocket in the event of a claim. Lowering your deductible, however, only costs a couple of dollars more a month and will give you added protection if you have to file a claim.

4 common renters insurance claims

Renters insurance comes in handy in all kinds of scenarios. But what exactly are those scenarios? Here's a few common renters claims — and how renters coverage can help.

"Someone broke into my apartment."

"Someone stole my phone/tablet/gym bag."

"My stuff/place was destroyed in a fire."

"Someone was accidentally hurt in my apartment."

Wonder if you could be saving on renters insurance?

Get your free quote online.

Or call 1-866-439-5633.