the home insurance claims process
Having all the right information handy before contacting your insurer to file your claim can help bring your life back to normal faster. There are a few documents that you should try to have available, including:
- A complete list detailing what was damaged, lost, or stolen; the value of the property; and the circumstances of the loss
- Receipts for the damaged, lost, or stolen property, if possible
- Police and/or medical reports, if available
Even if you consider yourself at fault in the accident, we suggest you don't admit fault as you cooperate with police at the scene. This may become important down the road.
How long will it take to process my homeowners insurance claim?
In general, simple claims can be settled in a matter of weeks, while more complicated claims can take significantly longer, especially if several estimates are needed. It also depends on the severity of injuries or damages, as well as the willingness of other involved parties to cooperate.
Every claim is unique, which is why it's impossible to predict how long the whole process will take. If you provide as much information and documentation as possible, your insurance company will be better able to expedite the process. And as always, patience is key.
Will filing a claim affect my home insurance rate?
Depending on the type of claim you file or the amount of the loss, your rate may or may not increase. Give your insurer a call to discuss; they'll help inform you to make the best decision regarding your particular situation.
Claim activity is a logical indicator of risk, and risk determines the insurance premium. A person who falls asleep with a lighted cigarette causing a total burn down, or a person who owns a dog with a history of biting, provides insurers additional insight into future claim potential.
Either way, your policy is there to help you get back on your feet after a major loss.