home > our company > about esurance > technology


smart technology

We run our insurance company on a powerful, flexible technology platform to provide cutting-edge service for our customers and car insurance shoppers.


Get fast, accurate car insurance quotes

Our award-winning, easy-to-use website provides accurate car insurance quotes in minutes. We provide real comparison quotes from other top car insurance companies, too, so you can immediately determine if you're getting the best deal from Esurance. If you see a policy on our site that suits you — even if it's not from us — you can buy it directly online.

On the move? You can also get a fast quote through our mobile app or mobile site.


Contact us 24/7

As technology evolves, so do the ways you can contact us — no matter what you're up to. You can buy and manage your policy online, call our friendly experts anytime, message us through our cutting-edge mobile app, and even tweet a policy concern or request to @esurancecares for immediate tweetside assistance. Our technological infrastructure makes it all possible.


Manage your policy in real time

Esurance utilizes a service-oriented architecture to improve your policy management experience. Thanks to our flexible billing system, you can customize your billing and payment options to suit your needs and instantly learn how any change impacts your car insurance policy.

You can also add or edit drivers, review and update your coverage selections, review and accept your documents digitally, and more. It's policy management in real time, and it makes the sometimes-complicated world of car insurance a lot easier to navigate.


File a claim and check on your status

If you need to file a car insurance claim, you can get started through any computer or smartphone. Certain types of claims can be filed completely through our mobile app and mobile site.

Once your claim is filed, you can easily access everything from your rep's contact info to payment history to a pick-up date for your car. And if you choose to take your car to an Esurance-approved facility, you can see photos of your repairs in progress through our online repair monitoring feature, RepairView®.


Protect your privacy

Safeguarding consumer information is of the utmost importance to us. We maintain security across the system by using the secure sockets layer (SSL) and data encryption. The databases are distributed and mirrored for both scalability and safety. Our data center is monitored around the clock to ensure that the Esurance website is available 24 hours a day, 7 days a week.


Our secret sauce

We listen to our customers. Thanks to our flexible, cutting-edge platforms, we're able to act on a good idea faster than ever before.

Let us know how we can improve your experience with Esurance! Visit our Facebook Wall, send us an email, or tweet @esurance anytime. We love hearing from you.