home > our company > about esurance > our mission

our mission

our mission statement

Our mission is to create and provide insurance for the modern world®.

Esurance is singularly committed to being the leading provider of insurance products and services for today's consumers who want to feel empowered and confident in their insurance decisions. We have innovative technology and great people to give our customers a rewarding, hassle-free experience, competitive prices, and amazing service 24 hours a day, 7 days a week (because that's when life happens).

And if something bad does happen, we help our customers recover quickly through access to information, tools, and people who care. We constantly strive to make the insurance experience better — and maybe even people's lives a little better — by valuing our customers and truly listening to their experiences and ideas.

We do all of this with the backing of Allstate, a longtime leader in the insurance industry, assuring our customers that we will be there when they need us most.


Esurance's core values

Fundamental to the success of Esurance are these basic values:

  • Honesty. We are transparent, and we freely share information with our customers, our partners, our owner, and ourselves.
  • Privacy. We are deeply committed to safeguarding our customers' information.
  • Responsibility. We provide 24/7 service to our customers, and we believe strongly in corporate responsibilities as well.
  • Teamwork. Esurance associates work across teams to develop innovative strategies for identifying new products and services to meet the needs of our diverse policyholder community more effectively.