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E-star® Direct Repair Program
Whether you've been in a fender-bender, had your car broken into, or worse, the
E-star® Direct
Repair Program is designed to help expedite the auto repair process and provide
excellent service
at state-of-art facilities.
With E-star, you can:
- See online photos of your car as it's being repaired
- Email the repair facility directly
- Get guaranteed repairs for as long as you own the vehicle
Plus, we work diligently to ensure that all E-star repair facilities remain compliant
with EPA-OSHA
guidelines and do their part to protect our most valuable resource.
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Online repair monitoring with RepairView™
Track your vehicle repairs >
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You have the right to choose any repair facility to have your vehicle repaired.
If you decide to use the
E-star® Direct Repair Program, you can choose from highly qualified shops in your
area where your
vehicle can be inspected. If you prefer to choose your own repair facility, an Esurance
representative
may inspect your vehicle damage at your selected facility.