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Frequently asked claims questions
What should I expect after I report a claim?
Who handles my claim?
Can I take my car to my own body shop for inspection and repairs?
What should I do if I have glass damage?
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Presenting RepairView™
This innovative feature allows you to see daily photos of your car repairs throughout the
claims process. You can see exactly how your car's progressing, and get the most recent
info on the pick-up date.
To access RepairView from any computer or smartphone, take your car to an
Esurance-preferred shop.
Get an idea of how RepairView operates by toggling the before and after versions of the
image below.