Esurance Unveils New Mobile App for iPhone®
San Francisco, CA — July 6, 2010
Esurance, the direct-to-consumer auto insurance company, recently unveiled an enhanced iPhone® application for both its customers and car insurance shoppers. Available free in Apple's App Store, the Esurance mobile app has several unique features and enables customers to manage their policy with even greater ease. It's also one of the first apps for iPhone to provide car insurance quote estimates. Esurance customers can already use the online repair monitoring feature on all other mobile devices, and now this convenient feature is extended to an app for iPhone.
"As the mobile market continues to evolve, consumers are seeking innovative ways to shop for and manage their auto insurance needs," said John Swigart, Esurance's chief marketing officer. "With the Esurance app, iPhone users are able to get a quote, pay their bill, report a claim, find a nearby repair shop, and view daily photos of the repairs, right from their iPhone. The ability to monitor the progress of their vehicle in the repair shop through daily photos and emails is appreciated by our customers and sets us apart from our competitors."
Shopping for car insurance
For anyone shopping for car insurance, the Esurance mobile app offers online quote functionality in an app for iPhone. Shoppers can receive a quote estimate in approximately 2 minutes. The app for iPhone saves the quote, allowing the customer to purchase over the phone. Esurance Chief Information Officer Phil Swift said, "We take pride in our ability to make shopping for car insurance easier. And with so many people migrating to smartphones, tailoring our quoting functionality to the iPhone is a benefit to consumers and demonstrates our commitment to technology innovation."
Shoppers can also access the accident toolkit, which is packed with helpful information on what to do if they're ever in an accident and steps to take to be prepared for one, just in case.
Managing an Esurance policy
Packed with customer-focused features, the Esurance Mobile app for iPhone makes policy management easier. Customers can access ID cards, view their coverage, and make payments. But the app really shines when a claim situation arises. Esurance Mobile can find preferred repair shops in the customer's neighborhood using Google maps, and allows customers to report some claims entirely through their iPhone.
The Esurance car insurance app also provides a one-of-a-kind repair monitoring feature. Customers with a car in the shop are able to see daily photos of their repairs throughout the process. These photos can be shared instantly, and customers can contact the repair facility directly via email or phone with any questions. They'll also be able to contact their dedicated claims rep right from the app.
Swigart continued, "The Esurance Mobile app for iPhone represents our commitment to providing our customers with the best of both worlds — people and technology. Now you can manage your policy and see your car repairs in progress 24/7, wherever you are."
Browse through the features to find out more about the Esurance app.
Esurance, a subsidiary of White Mountains Insurance Group, Ltd. (NYSE: WTM), provides personal auto insurance direct to consumers online and through select agents, including sister company, Answer Financial. Esurance is dedicated to constantly improving the way people shop for, buy, and manage their auto insurance. By combining the best of technology with industry know-how, Esurance is able to offer hassle-free coverage with 24/7 customer service and claims handling at competitive prices.
Through Esurance's website, www.esurance.com, customers can get instant car insurance quotes, view comparison quotes, buy an Esurance policy, and print their insurance cards — all in minutes. Esurance also offers policyholders the ability to make policy changes and file claims instantly online, demonstrating its commitment to improving the entire insurance process from quote to claim.
Answer Financial, also a subsidiary of White Mountains, is one of the largest independent personal lines insurance agencies in the country. Answer Financial offers comparison quotes and provides auto and property insurance from more than a dozen top-rated insurance companies through its website, www.answerfinancial.com, and over the phone.