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FAQ: Reliability
How does your auto insurance company handle fraud?
When you’re in an accident you have a lot to worry about. Yet, in addition to dealing with injury, car damage, and filing a claim with your auto insurance company, you may also have to deal with fraud. Unfortunately, phony auto insurance claims are more common than you may think. At Esurance, we're committed to fighting auto insurance fraud. If you think you’re a victim of a phony claim, put Esurance’s Special Investigations Unit on the case!
The most common forms of auto insurance fraud include:
- Buying a policy after an incident has occurred
- Falsely reporting a vehicle as stolen
- Claiming more damage than actually occurred
- Intentionally causing auto accidents or vehicle damage
- Submitting phony injury claims or inflated medical bills
- Misrepresenting application information
If you suspect someone has filed a fraudulent claim with Esurance, or you believe you've been victimized by fraud, email us at fraud@esurance.com or give us a call at 1-800-343-7262 ext. 3453. Our Special Investigations Unit aggressively investigates and pursues suspicious activity; we refer cases to law enforcement agencies, which has resulted in arrests, prosecutions, and restitution. Fraud in any form is illegal, so be sure to report suspicious behavior immediately.
For more information on fraud, take a look at Esurance Fights Fraud—You Can Too! If you’re involved in an accident, be sure to file a claim as soon as possible— regardless of whether or not you think it’s fraudulent. Our claims representatives are available round-the-clock to take your calls and process your claim quickly. When Esurance is your insurance company, you can rest assured that someone is looking out for you.
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