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FAQ: How Esurance Handles Your Claim
How do I know if one body shop is better than another?
When you make an auto insurance claim with Esurance, we often find it's more efficient to have your body shop estimate the cost of repair. That way your auto insurance claim can be processed as soon as possible. However, most of us don't use body shops on a regular basis. Therefore, we don't always know whether we've chosen a honest facility.
Reputable body shops adhere to auto insurance industry repair standards. Once an estimate has been made, our adjustors review it for adherence to the price and labor guidelines established by the auto insurance industry.
Whenever you have questions about an estimate, be sure to call your claims representative. He or she can check your estimate against the prices and types of repairs needed. If a problem does exist, your claims representative can take care of the issue with the body shop directly, because we're committed to helping you get through the auto insurance claims process.
If you're looking for a body shop you can trust, just give us a call and we'll be happy to help you locate one near your home or work. Estimates written by shops affiliated with us are free. And if you choose to have your vehicle repaired at one of the shops affiliated with us, it's likely that you'll get your car back faster.
Having to make an auto insurance claim can be stressful. That's why Esurance helps you get through the process quickly and easily. From the time you report your auto insurance claim to the time you get back on the road, we'll be here for you.
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