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Start a travel insurance claim

Visit the Travel Guard® website.

Or call Travel Guard at 866-478-8222 or 715-345-0505.

Get your travel plans back on track

You don't want to think about your travel plans going awry. Who does? But if something does go wrong, Travel Guard helps make the claims process painless.

How Travel Guard makes filing a claim painless

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File claim 24/7

Travel uh-ohs can happen anytime, anywhere. That's why Travel Guard is available anytime, virtually anywhere you travel.

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Helpful claims reps

A hitch in travel plans is hard enough. The licensed claims analysts at AIG Claims are available to answer any questions and guide you through the process.



Claims FAQs

You can email your claims docs to claimsdoc@aig.com with your claim number in the subject line. Or fax them to 715-295-1113.

It depends on the type of claim you're filing. Here's their handy Documentation Checklist by Claim Type.

Usually it takes 1-2 business days to process an email or fax. If you have any questions about your claim, give them a call at 1-800-826-4919.

If the info your doctor sends to their claims reps is incomplete, they might need medical records. This helps them ensure your claim jibes with your specific policy's terms and conditions.

For more Travel Claims FAQs, visit the Travel Guard website.