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FAQ: How Esurance Handles Your Claim
Who handles my auto insurance claim?
After you've been involved in an accident, you deserve to have someone look out
for you. That's exactly what our claims representatives do when you file an
auto insurance claim with Esurance. Our claims representatives will not only
take care of your auto insurance claim, they'll explain the claims process,
answer your questions, and be with you every step of the way.
To make a claim, simply call 1-800-926-1175. Our representatives are available
24 hours a day, 7 days a week to take your calls. If you're an Esurance
policyholder, smaller auto insurance claims can also be filed online. To report
a claim online, go to www.esurance.com
and click on the "File a claim online" link. Then just follow the
easy steps to make your claim.
Whether you make your auto insurance claim online or over the phone, a claims
representative will contact you as soon as possible to start the claims process
and respond to any questions that you may have. When you log into your Esurance
account, you'll be able to find out information such as who your claim's been
assigned to, a direct phone number in case you have questions, and specific
office hours.
Most auto insurance claims are processed within just 15 days, which means
you'll receive your claims check in no time. That way you can get back on the
road fast. If you have rental car coverage, our claims representatives can help
you obtain a rental car while yours is being fixed or replaced.
Making an auto insurance claim is easy when you have Esurance auto insurance.
Not only is our claims process hassle-free, we'll settle your auto insurance
claim quickly and fairly. If you've been in an accident, our claims department
is committed to taking care of you!
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