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car insurance claims info

Claims on the go

Track and manage your claim (among many other things) through our app, now available for iPhone®, Android™, and Windows® Phone.

Track your repair with RepairView

With RepairView, you'll get daily photos of your repairs in progress, which you can see or share from any computer or smartphone. This innovative feature is available when you use an E-star-approved facility to have your car repaired.

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claims and accident info

Here at Esurance, we strive to make your claim experience as easy and smooth as possible. And we'll be there to walk you through every step of the process. Use our claims tools or read our informative pages to find info on claims and the incidents that lead to them.

Claims process

Wondering what happens after you file a claim online, over the phone, or through our mobile app? We reveal the claims process from beginning to end here.

Types of claims

Claims come in all shapes and sizes, ranging from fender benders to hit-and-runs. In this section, you can find out about the various types and how Esurance handles them.

Accident info

Accidents are stressful. But being informed can help. Head here for info on everything accident-related, from how fault is determined to why insurance companies total cars.

Fraud and theft

Car insurance fraud and car theft can happen to the best of us. Get tips on how prevent either from happening to you.