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FAQ: How Esurance Handles Your Claim
Can you send a claims representative to my home or work?
When you file an auto insurance claim, the goal is to get your claims check as
quickly as possible. That's why Esurance doesn't waste time with unnecessary
procedures when processing your auto insurance claim.
Esurance customers can report their claims by calling 1-800-926-1175. Many
claims can also be made online simply by going to www.esurance.com and clicking on the
"File a claim online" link. Then just follow the easy steps to make
your claim.
Once you've filed your claim, you'll be assigned a claims representative who
will not only take care of your auto insurance claim, but will also explain the
claims process, answer your questions, and be with you every step of the way.
When you speak with your claims representative, you'll help decide what
inspection option is best for you.
Likewise, you can take your vehicle to the repair facility of your choice, or
if you don't have a preferred repair facility when you file a claim, Esurance
can help you select one through the E-star program.
At Esurance, we strive to make our claims process as simple and efficient as
possible. In fact, many auto insurance claims are often processed within just
15 days, which means you'll receive your claims check in no time. When you're
in an accident, you want to get your car repaired and back on the road quickly.
When you make an auto insurance claim with Esurance, you can!
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