From on-the-go claims filing to custom policy management options, at Esurance we're constantly working to make car insurance smarter. But in spite of our dot-com heritage and tech-savvy ways, we're still a company comprised of living, breathing, claims-handling, customer-helping people.

And we'd like you to meet a few of them.

Through Meet Esurance, we're introducing you — and the rest of the world — to a few of our service superstars. This month, we're pleased to introduce Derek, a licensed customer service rep in Sioux Falls, South Dakota. Take a minute or 2 to watch Derek's story and get to know one of the friendly experts who are always at your service.

(And check our Facebook page next month to meet another Esurance star.)

March 20 heralds the first day of spring and the beginning of motorcycle season. Start the riding season off right by giving your motorcycle a little maintenance love.

1. Inspect your tires. Look for any damage and check your pressure. Under or overinflated tires will affect your bike's stability, your gas mileage, and the life of your tires.
2. Change the oil and filter. Because oil can separate during storage — causing buildup that could damage your engine — many manufacturers recommend changing your oil before hitting the road for the first time each year.
3. Check the brakes. Look for wear on your pads and discs, see if there are any cracks in the lines, and check fluid levels. Refill your brake fluid if it's low or replace if it's dirty.

Last but not least, make sure you're fully protected with motorcycle insurance before you head out on the highway. And if you need help figuring out the best policy for your needs, make a quick pit stop at our motorcycle insurance FAQs.