I was pleased with the entire process from beginning to end. Reporting the claim was quick and easy. Everyone I talked to handled themselves professionally. They made me feel more of a person than a client. I am extremely satisfied with the way I was treated at Esurance."
— Joshua, Arkansas
I have had an insurance policy with Esurance for many years and the customer service has been world class. I appreciate the time and care that is given to me when I call your 800 number and I wish to thank everyone. The sincerity, care, help, and guidance with my policy and other issues is what keeps me a satisfied customer, as I know when I call I will get nothing but the best care.
— Chris, California
Being our first claim we were not extremely confident on how the claim process would be handled by a web-based company. I have to say from the initial call to the moment the case was closed — I was extremely impressed with the magnitude of professionalism! I especially want to thank our claim representative for addressing our concerns promptly.
— Ruben, Iowa