Emergency road service coverage is just that - designed to protect you in case of any unforeseen roadside emergencies. For just a few dollars a month, you can rest assured you'll never be left stranded.
what is ERS (emergency road service) coverage?
Emergency roadside service, or towing and labor coverage as it's called in certain states, can pay up to $75 towards roadside services if a breakdown leaves you stranded on the side of the road.
ERS (aka towing and labor) can cover:
- Towing assistance
- Flat tire changes
- Gas, oil, and water delivery
- Battery service (jump-start)
- Lockout service
how emergency road service (ERS) coverage works
When you sign up for car insurance from Esurance, you can choose to add ERS coverage for each vehicle on your policy. To add this coverage to your Esurance policy, you need to have comprehensive and collision coverage. Unlike some roadside emergency services, ERS coverage is vehicle-specific. That means it follows the car instead of the driver - aka you.
how to use emergency road service (ERS) coverage
There are 2 easy ways to access ERS:
- Just log into Esurance Mobile, then select Roadside Assistance in the menu. Enter a few details and request help from a local provider. Once they're on the way, we'll give you an ETA - and you can follow their progress in real time on a map.
- Or call 1-888-374-6472. From there, we'll help arrange a tow or send someone to get your car moving again.
If you decide to call a different towing service, Esurance will reimburse you (up to your coverage limits, of course). Just send us your receipt and we'll get right on it.
what if i don’t have emergency road service (ERS) coverage?
Here's the best news! Even if you don't have ERS on your policy, Esurance can still help you out of a jam. That's right. We also offer pay-as-you-go ERS at competitive per-incident rates.
- Just call 1-844-772-3787 and let Esurance help you get back on the road. Quick!
add emergency road service (ERS) coverage to your policy
If you'd like to add emergency roadside assistance to your policy, simply log into your policy or call us at 1-800-ESURANCE (1-800-378-7262).
Rental car coverage
Along with ERS, rental car reimbursement coverage can provide added peace of mind if your ride is decommissioned.
Comprehensive and collision coverage
Learn more about the coverage you may need to add before tacking ERS onto your policy.
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