When you're shopping for auto insurance, comparing auto quotes from different companies is a great start. But while you compare quotes, make sure you also compare auto insurance companies. Because, as they say, not all car insurance companies are created equal.
How do I find the best car insurance?
Finding the best car insurance is really a matter of finding the best car insurance for YOU. You want great rates, but you also want an insurer that you like – and more importantly, one that'll be there for you when you need them. That said, here's how to find the best car insurance company … for you.
Visit your state's department of insurance (DOI) site
Your state's DOI can tell you what customers are really saying about an insurer. It shows complaints that consumers have made about the company, and also how customers feel about the service they've received. Keep in mind, though … people are more likely to submit comments to the DOI when they've had a particularly bad experience. So take them all with a grain of salt, and peruse other review sites for a more well-rounded view.
Check the business vitals
Check out trusted rankings from places like J.D. Power and Associates and A.M. Best* to get a good idea about things like professionalism and financial strength. You know, the important (if not a little boring) stuff.
Look at their tools and mobile apps
Renewing a policy. Adding a car or driver to your policy. These are things you don't think about until … well, you have to do them. Being able to update your policy from the palm of your hand cuts down on a lot of time and hassle.
Also, insurance can be confusing. And boring. These days, many insurance companies have nifty apps and tools to make it easy. Easy-to-understand coverages. Easy-to-file claims. Easy to save on car insurance in the first place.