your online security
how esurance protects your info and identity
From social security numbers to drivers license digits, you share plenty of important info with your car insurer. And the prospect of sharing it online can be enough to make you short-circuit. With Esurance, you can rest easy. We're on the cutting edge of everything digital, and online security is no exception.
Why it's safe to buy an Esurance policy online
As a company born online, we understand our customers' need to feel secure on our site — and we wouldn't have come so far if we didn't take that need seriously.
In fact, in ranking 20 of the leading auto insurers, the Customer Respect Group voted Esurance best-in-class for customer support in 2012. And we got there by creating a high level of trust with our customers. We treat your personal info as if it were our own, ensuring that whatever you divulge on our site stays safe and secure.
How Esurance keeps your info secure
Identity theft is a big issue in the U.S., affecting 11.6 million adults in 2011 alone. That's why we use rigid measures to ensure that none of our customers have their privacy invaded.
No third-party sharing
Certain car insurers may sell personal information to independent companies for marketing. We don't. Everything you say or send to us is kept strictly within our walls (be they cyber or 3-dimensional).
Secure socket layer (SSL) and data encryption
We use first-rate SSL technology to maintain a data-encrypted "conversation" with you. The info shared in this interaction appears only to us.
Find out more about Esurance technology here.
At Esurance, we monitor security around the clock. This means you can access your policy at any time and enjoy the same level of online security at midnight that you would at noon.
Enjoy online privacy (and much more) with Esurance
We work hard to earn your trust, and keeping you protected online is just one part of the superior customer service that Esurance provides. You can also enjoy technological perks like our mobile apps, online repair monitoring through RepairView™, and online claim monitoring.
We back up our technology with an ever-present human touch, too. You can call us at 1-800-ESURANCE (1-800-378-7262) to get a new policy, manage an existing one, or walk through your car insurance claim anytime, day or night.
If you're a victim of identity theft
If you believe you've been a victim of identity theft, you can file a report with the
Federal Trade Commission, so you can alert credit reporting companies and businesses that may have given the identity thief credit or opened new accounts under your name. You can, of course, also contact Esurance 24/7 with any concerns you have over identity theft at 1-800-ESURANCE (1-800-378-7262). For tips on protecting yourself, check out our identity theft 101.
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