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claims process

understanding the claims process

from initial report to final repair

Part of making the claims experience an easy one involves giving you the info you need. Browse through these pages for a good look at every facet of a common car insurance claim.

After the accident: how to file and manage your claim

We offer tips on how to navigate the claims process from beginning to end.

How to file a third-party car insurance claim

Hit by an at-fault driver? We explain how to file a claim with the other driver's insurer and when you should inform your own insurer.


Get the inside scoop on how subrogation works and what it means for you.


Your 4-step guide to an Esurance claim

We break down the Esurance claims process in 4 easy steps.