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FAQ: Company Facts
Is Esurance an auto insurance company or an agent?
When you're shopping for auto insurance, you should know where it's coming from. Esurance policyholders know their coverage is reliable because it's coming straight from us. Esurance is an auto insurance company, meaning we do not use brokers or agents to sell our insurance.
When you deal with an insurance agent, you often pay more because the agent is working as a middleman. Direct-to-consumer auto insurance companies, like Esurance, cut out the middleman, so we're able to offer you convenient 24/7 service and reliable coverage at competitive rates. And because we're an online company we have the ability to save you more since we have lower operating costs.
Though we're always working to save you time and money on your auto insurance, we've never wanted to skimp on insurance expertise. That's why our company is led by insurance industry veterans. Esurance is a subsidiary of the White Mountains Insurance Group, Ltd., a publicly traded financial services holding company (NYSE: WTM). As a part of the White Mountains family, we share White Mountains' commitment to excellence in insurance practices, rigorous financial discipline, and pride of ownership.
Esurance auto insurance policies are also underwritten by reliable insurance companies with decades of auto insurance experience. Since our corporate parent and our insurance relationships provide such extensive industry know-how and financial stability, you can be sure that we'll be there for you when you need us— especially if you ever have to file an auto insurance claim.
It's important to know that you can rely on your insurance company. That's why we have customer service representatives available to you 24 hours a day, 7 days a week. And if you ever have a suggestion for us, we're all ears. When you choose Esurance, you're choosing more than just an auto insurance company, you're choosing peace of mind.
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