When it comes to filing easy and hassle-free claims, we've got you covered. Whether you're reporting a claim online, over the phone, or through our mobile apps, you can count on quick and convenient service.
Esurance has 2 great features that will help speed up the claims process and give you peace of mind:
- Round-the-clock customer service
We'll be here when you need us, any time, any day, rain, sleet, or shine. Call us 24 hours a day, 7 days of a week (each and every week), and let our dedicated reps answer your questions and help you through the claims process.
- Communication options
With Esurance you're only a click or call away! To report a claim, contact us online, over the phone, or by using our handy mobile apps — it's that easy. But if you have a major claim, we recommend calling our customer service line at 1-800-ESURANCE (1-800-378-7262).
We've got you covered after you file your claim, too. Because we're always innovating the way we do business, we make it possible to monitor your repairs online! Service, options, and technology — these are just some of the ways we help you navigate through the claims process.
We make it our mission to give you service you'll smile about, so you can get back on the road as soon as possible. But don't take our word for it. Michael, from San Francisco, California, summed it up best when he told us about his experience.
"Let me thank you for the relative ease with which you handled the initial accident report. I had never been through the process before, so your willingness to explain the system to me was very kind and very helpful."
For more customer feedback about our website, claims process, and hassle-free approach to car insurance, visit our Customer Comments page. And don't hesitate to let us know what you think by sending an email or posting to our Facebook Wall. We love hearing from you.