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Frequently asked questions
Managing your Esurance account online

How do I update my address or other contact information?

Moving? Perhaps you got a job in a new city or decided that country life was more your style? Since your ZIP Code can affect your car insurance rates, it's possible your Esurance premiums could be even lower once you move! If you've decided to pack up and move on, it'll take only a few minutes to change the contact info on your policy.

After you log into your account, click on the "Policy Info" tab. You'll then be asked when you want your changes to go into effect. Once you choose a date, you'll see a summary of all your contact info, which you can then edit. Changes are usually processed within 24 hours.

Email makes you accessible no matter where in this world you may roam. However, if you decide to change your email address, please let Esurance know so we can update our records. Much of our communication with you is done over email, so a current email address is extremely important.

You have a lot to think about when you move, and most likely a lot of contacts to update. Although your car insurance policy probably won't be the first thing you think about, it's nevertheless important to make the change as soon as you can. Fortunately, Esurance makes updating your car insurance policy easy and fast, so you won't have to take too much time out from decorating your new place.