getting acquainted with claims
If you ever have to file a claim, this section will help you navigate through the process.
How soon do I need to file a claim after an incident occurs?
Always contact your renters insurance company as soon as possible to file a claim. In general, the sooner you contact your insurance carrier, the sooner you can have your claim resolved.
How do I file a renters insurance claim?
Contact your insurance company as soon as possible to file a claim. When you call, have your policy number available. A dedicated agent will work with you to file and resolve your claim.
What information do I need when filing a renters insurance claim?
When filing a renters insurance claim, make sure you have the following information on hand:
- your policy number
- date the incident occurred
- details about the incident (i.e. police report)
It's also helpful if you have an inventory of your stolen/damaged items when you file a claim.
How can I check on the status of my claim?
Your insurance company will usually assign you a personal adjuster who will handle your claim from start to finish. You can contact them to check on the status, provide more information or ask a question.
What are my renters insurance deductibles?
Your renters insurance deductible, or the amount you pay personally in the event of a claim, will vary depending on the limit you select.
Generally, if you opt for a higher deductible, your policy will cost less, but you'll have to pay more out of pocket in the event of a claim. Lowering your deductible, however, only costs a couple of dollars more a month and will give you added protection if you have to file a claim. When you get your free renters insurance quote, you'll be able to select the deductible that works best for you.
Still have a question about renters insurance claims? Just post it on our Facebook Wall or email us at email@example.com. We'll be glad to help.
Coverages, discounts, and billing options are subject to state availability, individual qualification, and/or the insuring company's underwriting guidelines.
This page is intended to provide you with general information about renters insurance, and to help you understand the various kinds of coverage. It does not describe or refer to any specific policy or coverage. For information about your particular coverages, including limitations and exclusions, we encourage you to read your policy contract and consult your insurance representative with any questions.
Policies purchased by residents of FL are underwritten by Security First Insurance Company, and policies purchased by residents of all other states are underwritten by member companies of the Homesite Group Incorporated where not underwritten by Esurance. Renters insurance claims are processed and paid by the underwriting company. Esurance does not underwrite, provide customer service, or pay claims for any renters policies underwritten by Security First Insurance Company or member companies of the Homesite Group Incorporated.
Esurance Insurance Services, Inc. (California License #0G87829), offers, among other insurance products and services, the renters policies underwritten by member companies of the Homesite Insurance Group and Security First Insurance Company.