How does your auto insurance company handle claims?
At Esurance, we like to give our customers the attention they deserve. That means we treat every car insurance claim as unique. We also like to make filing a claim as easy as possible. That's why our claims reps are available 24 hours a day, 7 days a week. As soon as you call, we'll start processing your claim.
If you prefer the convenience of the Internet, you're in luck. At Esurance, many claims can be made online by simply logging into your Esurance account. Once you've signed in, click on the "Claims" tab and follow the prompts. It takes just a few minutes to file your claim, and we'll be able to start processing it immediately.
Whether you report your claim online or over the phone, you'll be assigned a dedicated claims rep who understands the claims-handling procedures unique to your state. Your representative will explain the claims process, answer your questions, and be with you every step of the way.
Not only do we attempt to process your auto insurance claim quickly, we also won't make you wait long for your claims check. That way you can get back on the road as soon as possible.