What if more damage is found after the facility starts repairs?
If additional damage is discovered while repairing your vehicle, the repair facility will contact the appraiser who wrote the original estimate to complete a supplement, or an adjustment to the initial estimate.
If you've been involved in an accident, you can take your vehicle to the repair facility of your choice. If you don't have a preferred repair facility when you file a claim, Esurance can help you select one through the E-star® program.
E-star, the Esurance Direct Repair Program, features highly qualified repair facilities and guarantees repairs for as long as you own the vehicle. And what's more, when you choose an E-star facility, you can monitor the progress of your vehicle repairs online.
With Esurance, not only can you make your auto insurance claim 24/7, you can receive friendly, helpful customer service too.