Who handles my auto insurance claim?
After you've been involved in an accident, you deserve to have someone look out for you. That's exactly what our claims representatives do when you file a car insurance claim with Esurance. Our claims representatives will not only take care of your auto insurance claim, they'll champion for you every step of the way.
To make a claim, simply call 1-800-926-1175 24 hours a day, 7 days a week. If you're an Esurance policyholder, smaller auto insurance claims can also be filed online.
Whether you make your car insurance claim online or over the phone, your dedicated claims rep will contact you generally within one business day or less to start the claims process and respond to any questions that you may have. When you log into your Esurance account, you'll get the name of your dedicated claims rep, a direct phone number in case you have questions, and specific office hours.
We work hard to resolve your claim as quickly as possible, so most car insurance claims are processed within just 15 days. If you have rental car coverage, your claims rep can help you obtain a rental car while yours is being fixed or replaced.
Making an auto insurance claim is easy when you have Esurance car insurance. Not only is our claims process hassle free, we'll settle your car insurance claim quickly and fairly. If you've been in an accident, our claims department is committed to taking care of you!