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Frequently asked questions
Your policy documents

How can I get my permanent auto insurance policy documents?

Buying your auto insurance policy online from Esurance has many perks. Along with great savings, you also get the unbeatable convenience of online policy management. Not only can you avoid the hassle of waiting on hold for a customer service agent, you can also access your documents online at all times. When you have an online account, important documents won't get lost at the post office or recycled with the junk mail. You'll never have to wonder where you put your auto insurance documents because they'll always be waiting for you in your Esurance account.

After logging into your account, go to the "Your Documents" section. In this section you can view and print your insurance cards, billing invoices, and auto insurance policy documents. You can also make changes to your policy online anytime. And if you misplace a document, simply print a new one from your account.

You'll need Adobe Acrobat Reader to print your auto insurance policy and your other documents. Adobe Acrobat is available for free.

Call our customer service center if you've successfully installed Acrobat Reader and are having trouble viewing/printing your auto insurance documents. Our customer service representatives are available round-the-clock to answer your questions.

Having access to your documents when you need them will help you save time and energy. So hang up that phone and buy your auto insurance policy online from Esurance today. It doesn't get any easier.