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FAQ: Reliability
Has your insurance company won any awards?
Esurance is proud of the service it provides. Not only are we one of the fastest growing online auto insurance companies in the country, we've also received quite a bit of acknowledgement for our insurance practices. As an insurance company, our customers are our biggest motivation; however, an award or 2 never hurts.
You know you can count on your Esurance coverage because Esurance is rated ‘A-‘ (Excellent) by A.M. Best. In addition, The Change Sciences Group, a leading Web usability analysis firm, ranked Esurance #1, 2 years in a row for having, respectively, "the most usable site" and "the best customer service experience" among 14 other leading auto insurance companies.
It's not just the professionals recognizing our great service, however. Every day, we get phone calls, emails, letters, and photos from our customers about how happy they are with their Esurance coverage. To see what some of our customers have to say about our insurance company, visit
Our customers & their pets talk about Esurance car insurance.
Esurance prides itself on bringing you convenient, reliable auto insurance at affordable prices. Approximately 90% of visitors to our site rate their experience as "Excellent" or "Good." What's more, 80% of Esurance customers would recommend our insurance company to their friends and family. That's almost twice the amount of any other auto insurance company! Whether you're getting a quote or filing a claim, with our insurance company it's a piece of cake.
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