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Policy management

Esurance Mobile

Manage your policy online or from your smartphone. Esurance Mobile makes it easy to:

  • Report and track a claim (and take photos of the damage for appraisal)*
  • Manage payments and change payment dates
  • Update your contact info
  • Find nearby shops and services (like gas, repair shops, and even cupcakes)

Download Esurance Mobile >

What If® Calculator

Our What If Calculator can help you determine how your current car insurance rate will be affected by things like:

  • Filing an accident-related claim
  • Adding a new car to your policy
  • Getting a ticket
  • Moving within your state

Log into your policy to get started >

Customer service tips and info

Everything you've ever wanted to know about car insurance is all right here. We offer a wealth of information on everything from how to update your policy to why we ask for proof of insurance. (Of course, we're also available 24/7 at 1-800-ESURANCE if you need us.)
Get your policy questions answered >

Claims

Photo claims

Our unique photo claims feature on Esurance Mobile (available for iPhone® and Android™) can help you get back on the road fast. After you report a claim, simply upload photos of the damage for appraisal. Your claims representative will contact you within one business day to provide an estimate for repairs or schedule an in-person appraisal.**
See how photo claims works >

E-star® Direct Repair Program

Esurance works with a network of state-of-the-art repair facilities to help you get back on the road after an accident. And when you use a shop in our E-Star Direct Repair network, the repairs are guaranteed for as long as you own the vehicle. Plus, you'll also have access to RepairView® — our web-based claims-tracking tool.
Find a repair shop in your area >

RepairView

After a claim, RepairView offers you an easy way to stay up to date on the status of your car repairs. Just use your computer or smartphone to log in and see repair photos, get status updates, and contact the repair shop directly.
Learn more about RepairView >

Answers to common claims questions

We offer insight into what you can expect after a car accident and how Esurance has your back when you file a claim.
Understand the claims process >

Driver resources

How-to videos

As a driver, you have a lot more on your mind than just your insurance. That's why we've created a host of handy videos to give you the know-how you need in 2 minutes or less. Become an expert at tasks like:

  • Jump-starting a car
  • Changing a flat tire
  • Handling an overheating engine
  • And tons more

Watch our DIY videos >

The Esurance blog

Get tips, tricks, and insight into driving and insurance … plus so much more. We like to think of it as the fun side of insurance.
Catch up on the latest blog posts >

Insurance by state

Curious about the insurance rules in your state? We have in-depth info on what coverages are required, what discounts are available, and what factors may influence your premium (plus a few fun facts you may not know about your neck of the woods).
Find out more about insurance in your state >

*Full claims experience available on iPhone® and Android™ only.
**Available in all states where we do business. Submitting photos for appraisal doesn't guarantee coverage or payment of a claim.

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Check out the latest helpful insurance tips and news on our blog >

Esurance blog