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FAQ: Reliability
What is the Esurance Gold Seal of Quality?
A successful auto insurance company should be well rounded. It's not enough to be simply convenient or affordable. Esurance works hard to bring you the quality service you deserve. Our gold seal shows our commitment to this goal. Secure, reliable, superior— those are just some of the qualities we take pride in as an insurance company.
The convenience of the Internet would mean nothing if we couldn't keep your information safe. That's why Esurance is committed to maintaining a secure Web site where our customers feel comfortable providing their personal information. Esurance uses secure sockets layer (SSL) technology and data encryption, and is a member of industry leading online security programs. In addition, we'll never sell or share your personal information with third parties for their independent use. Believe it or not, many insurance companies can't say that!
If you ever have to make a claim, you want to know your insurance company is reliable and will settle your claim quickly and fairly. Esurance is a member of White Mountains Insurance Group, Ltd., a publicly traded financial services holding company. We're also rated 'A-' (Excellent) by A.M. Best, which means you can count on your coverage.
Esurance policyholders also benefit from superior service. Whether you're conducting business online or over the phone, you'll find Esurance is available to you round-the-clock. Esurance has an award-winning Web site that allows you to do everything from getting a quote and buying your policy to managing your account and reporting a claim. And of course, our customer service and claims representatives are available 24/7 to take your call.
Esurance policyholders know they've chosen the right insurance company because we'll settle for nothing less than excellence. But don't take our word for it. See what our satisfied customers have to say when you check out What Our Customers Say.
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