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FAQ: General Auto Insurance Claims Info
What kind of accidents or incidents should I report to you?
After a major accident, it's pretty clear you need to file an auto insurance claim. But what about the less obvious incidents, like if a rock hits your windshield or someone vandalizes your car? If you're ever wondering whether to make an auto insurance claim or not, just give us a call and we'll be able to advise you on the best course of action.
Apart from accidents, you should also alert us if your car has been vandalized or stolen. In addition, damage that didn't result from an accident, such as weather-related damage, is usually covered by your auto insurance policy.
To speak to a specialist, just give our customer claims center a call at 1-800-926-1175. Our claims service specialists are available 24/7 to help you determine if you need to file an auto insurance claim. If you do need to file a claim, they'll be sure to process it quickly. And if you have rental car coverage, our claims representatives will help you obtain a rental car as well.
Nobody wants to deal with making an auto insurance claim, especially after a serious accident. However, the sooner you file your auto insurance claim, the faster you can get back on the road. Esurance policyholders can file a claim online or over the phone. Just like getting a quote and buying your policy, filing an auto insurance claim is easy with Esurance. We hope you never have to file one, but we're always here for you if you do.
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