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When you choose a company to handle your auto insurance, make sure you also compare your company's quality of service with other auto insurance companies before you purchase a policy. Will your auto insurance company shine when it counts the most?

If you've ever had to file an auto insurance claim, you know first-hand it can feel like your life's on hold until your vehicle is repaired or replaced. When you have an auto insurance claim, that's when your auto insurance company really works for you— their quality of service either passes or fails.

How do you find out if your auto insurance company has good customer service? Esurance tells you how to compare.

Does your auto insurance company have 24/7 customer service and claims handling?
It's really important that your auto insurance company is available to you whenever you may need them. If your auto insurance company or agent isn't available to you any time of day, it's a sign you should take your business elsewhere.

Compare Esurance with your current auto insurance company. Our customer service and claims handling is available to you round-the-clock, 365 days a year. With Esurance you can have questions answered or even submit minor auto insurance claims online. Or, if you'd like to talk to someone, you can always call us.

Does your auto insurance company have an established repair program?
If your vehicle requires repairs after an accident, you want those repairs completed quickly so you can get on with your life. Look for an auto insurance company that has an established repair program. Typically, the mechanics that participate in an auto insurance company's repair program come highly recommended and are well known for completing repairs quickly and certifying their work.

At Esurance we have the E-Star Repair Program. With this program, our policyholders have the option to choose from a list of highly qualified and proven auto body repair facilities to repair their vehicle after an accident. All of our affiliated auto body shops guarantee the repairs they complete for as long as the customer owns the vehicle.

For more information about our program, read the Esurance Insight, The E-Star Repair Program from Esurance.

What do current auto insurance policyholders say?
One of the best ways to determine whether you should choose an auto insurance company is by asking around. Generally, most people are happy to discuss their experience with an auto insurance company. At Esurance, our policyholders write in about their Esurance experience. Visit our Customer Comments section to find out what Esurance customers are saying about us!

Compare your current auto insurance company with Esurance and we think you'll find we've got a lot to offer. Get an auto insurance quote from us to find out if you also save on auto insurance!