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Home > About Us > News Room > Marketing & Advertising
Marketing & Advertising FAQs

Scan for high-level answers to some of the questions we hear most frequently. If you don't see what you're looking for, email us at communications@esurance.com and we'll respond as soon as possible.

Who do you work with to create your advertising?
We've teamed up with Duncan/Channon, a creative advertising agency based in San Francisco. We also have an in-house creative team that develops a wide range of material ranging from the website to online banners and social media.

Do the live-action ads take place in real Esurance offices?
While the offices in the commercials look a bit like ours, they're not the actual Esurance offices. We shot the ads away from our real offices, so our associates could stay focused on helping customers.

Where's Erin?
Since Erin Esurance made her first appearance in 2004, she helped boost Esurance into one of the most recognized names in car insurance. While she's not an animated cartoon in the ads, Erin is featured as the company mascot (just like in our real offices). If you watch the new commercials closely, you can spot her all around the office.

Can I download an Esurance logo or a picture of Erin Esurance?
We have logos and headshots available for download. If you need additional images and/or need to secure rights to use Esurance's trademarked material, send a note to marketingmanager@esurance.com and we'll be glad to help.

How do I get in touch with Esurance about a business or sponsorship opportunity?
We greatly appreciate your inquiry. Please send all marketing proposals and media kits to marketingmanager@esurance.com. Our marketing department will review your material, then assign it to the appropriate business department. We do our best to respond to each inquiry. But if you don't hear from us within 10 business days, it means we're not interested (and quite busy) at the moment. If that happens, please don't follow up with our associates. We'll save your info for future reference.

I'm working on a marketing project for school. Umm…help?
Sure thing. We're always happy to help students. Send an email outlining your project to marketingmanager@esurance.com and let us know what we can do.

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