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FAQ: Your Policy Documents
How do I mail or fax the documents you requested?
Although we’re an online auto insurance company, there may be times when we require you to send us documents concerning your auto insurance policy that cannot be transmitted online. Some examples of these documents include proof of prior insurance, odometer readings, or proof that you qualify for an auto insurance policy discount. In these cases, we ask that you mail or fax us these documents.
While some people are addicted to technology, others enjoy the occasional use of snail mail for their correspondence. If this description applies to you, then you can send your documents to the following address:
 Esurance Customer Service
P.O. Box 5250
Sioux Falls, SD 57117-5250
If you see your fax machine as the next best thing to email, Esurance has got an option for you too. You can fax your proof of prior insurance to 1-800-429-7905. All other documents can be faxed to 1-800-926-2869.
With all documents you send, please be sure to include your name and Esurance policy number, so we can process your documents more quickly. After all, Esurance is known for its speed and convenience!
If you have any more questions about where to send documents or which documents to send, send us an email or call one of our helpful customer service representatives. They’re here to answer your questions 24 hours a day, 7 days a week, 365 days a year. With Esurance, it’s easy to manage your auto insurance policy!
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