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FAQ: General Auto Insurance Claims Info
What should I do if I'm the victim of fraud?
When you're in an accident you have a lot to worry about. Yet, in addition to dealing with injury, car damage, and filing an auto insurance claim, you may also have to deal with auto insurance fraud. Unfortunately, phony auto insurance claims are more common than you may think. At Esurance, we're committed to fighting auto insurance fraud. If you think you're a victim of a phony auto insurance claim, put Esurance's Special Investigations Unit on the case!
The most common forms of auto insurance fraud include:
- Buying a policy after an incident has occurred
- Falsely reporting a vehicle as stolen
- Claiming more damage than actually occurred
- Intentionally causing auto accidents or vehicle damage
- Submitting phony injury claims or inflated medical bills
- Misrepresenting application information
Our Special Investigations Unit aggressively investigates and pursues suspicious activity; we refer cases to law enforcement agencies, which have resulted in arrests, prosecutions, and restitution. Fraud in any form is illegal, so be sure to report suspicious behavior immediately.
If you're involved in an accident, be sure to file an auto insurance claim as soon as possible— regardless of whether or not you think it's fraudulent. Our claims service specialists are available round-the-clock to take your calls and process your auto insurance claim quickly. For more information on fraud, visit Esurance Fights Fraud—You Can Too!
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