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FAQ: General Auto Insurance Claims Info
What kind of accidents or incidents should I report to you?
After a major accident, it's pretty clear that you need to file an auto insurance claim. Yet, what about the less obvious incidents, like if a rock hits your windshield or someone vandalizes your car? If you're ever wondering whether to make an auto insurance claim, the best thing to do is call us and find out.
Accidents aren't the only events that should be reported. You should also alert us if your car has been vandalized or stolen. In addition, damage that didn't result from an accident, such as weather-related damage, is usually covered by your auto insurance policy.
If something happens that you're unsure about, just give our customer claims center a call at
1-800-926-1175. Our claims service specialists are available 24/7 to help you determine if you need to file an auto insurance claim. If you do need to file a claim, they'll be sure to process it quickly. And if you have rental car coverage, our claims representatives will help you obtain a rental car as well.
Nobody wants to deal with making an auto insurance claim, especially if they've just been in a serious accident. However, the sooner you file your auto insurance claim, the faster you can get back on the road. For minor incidents you can even make auto insurance claims online. Just like getting a quote and buying your policy, filing an auto insurance claim is easy with Esurance. Although we hope you never have to file an auto insurance claim, we're always here for you if you do.
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