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FAQ: General Auto Insurance Claims Info
How do I report an auto insurance claim?
If you're asking how to make an auto insurance claim, hopefully it means you're not accustomed to getting into accidents or having your car stolen! Nevertheless, we realize that accidents are called accidents for a reason, and they can happen to even the best drivers. If you need to file an auto insurance claim, Esurance makes it easy, so you can focus on more important matters, like getting back on the road.
Esurance policyholders benefit from 2 easy ways to make an auto insurance claim. We're here to help you 24 hours a day, 7 days a week, both online and over the phone.
To report an auto insurance claim online, go to www.esurance.com and click on the "File a claim online" link. Then just follow the easy steps to make your claim. Your personal claims representative will get back to you shortly.
To report an auto insurance claim over the phone, just call 1-800-926-1175. Our claims representatives will explain the claims process, answer your questions, and be with you every step of the way.
Although we hope you'll never have to file an auto insurance claim, we know sometimes the unavoidable happens. With Esurance, making an auto insurance claim is just as easy as buying your policy and managing your account. Esurance will always process your claim quickly and fairly. An auto insurance claim is often processed within just 15 days, which means you'll receive your claims check in no time. That way, you and your car can get back on the road as soon as possible.
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