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What should I do if I get into an accident?

No one ever wants to be involved in an auto accident. Unfortunately, it can happen to even the best drivers. If you’re ever in an accident, Esurance offers some general guidelines that will make filing your auto insurance claim more efficient.

At the scene...

Get medical help if anyone is injured. Phone the police so that they can help with the situation. Allow medical professionals and/or the police to control the accident scene. Discuss the accident only with the police. Do not admit fault to anyone. Gather information. Get the names, addresses, phone numbers, and auto insurance information of all parties involved. Be sure to get contact information from witnesses as well. If you have a camera with you, take photos to document vehicle damage, the intersection where the accident occurred, skid marks, and any other features of the accident scene. Above all, try to remain calm.

As soon as possible...

Report the incident either online, by logging into your Esurance account, or over the phone, by calling 1-800-926-1175. Write down what you think happened for your own records.