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FAQ: Company Facts
Where is your auto insurance company located?
One of the best parts of how Esurance does business is that we have an office open for you 24 hours a day, 7 days a week— wherever there’s a telephone or an Internet connection. Having your insurance company available to you at all times means you can buy and manage your auto insurance policy when it’s convenient for you.
Esurance is headquartered in San Francisco, California, while our 24/7 customer service center is located in Sioux Falls, South Dakota. We also have regional claims offices in Atlanta, Georgia; Basking Ridge, New Jersey; Dallas, Texas; Denver, Colorado; Madison Wisconsin; Melville, New York; Phoenix, Arizona; Sacramento, California; and Tampa, Florida.
As Esurance continues to expand, you may find a service or claims center even closer to you. However, regardless of where you live, our customer service and claims representatives will be able to help you with all your insurance needs. Whether you call or go online, we’re here for you 24/7.
Because Esurance is an online insurance company, we don't have to pay a middleman to offer you our auto insurance. This helps us save on operating costs, and we pass these savings on to you in the form of lower insurance rates.
Your auto insurance company should be there for you whenever you need it. With Esurance, you don’t even have to leave the house to get great service at an affordable price. With our convenient quote and purchase processes and our easy-to-use account management system, you’ll feel like you have an insurance company right inside your computer.
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