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FAQ: Company Facts
How did Esurance get started?
After many years spent working in the insurance industry, we came to the conclusion that people were simply paying too much for their auto insurance. More important, they weren’t receiving the helpful customer service and hassle-free claims service that they deserved.
With the rise of Internet technology, it seemed like the perfect time to launch an online insurance company that catered to the needs of our fast-paced technological world. Esurance was launched in 1999, with the mission of making auto insurance convenient and affordable for the average driver.
Not only can you buy your Esurance policy online, you can manage it online too. In doing so, you’ll save time, money, and trees. And with 24/7 service both online and off, you can take care of your auto insurance when it’s most convenient for you!
Because Esurance is an online insurance company, we don't have to pay a middleman. This helps us save on operating costs, and we pass these savings on to you in the form of lower insurance rates.
Esurance started because there simply wasn’t an auto insurance company out there that we could depend on. We decided to change all that by creating an insurance company that offers reliable auto insurance online with the highest quality customer service and auto insurance claims handling— all for lower auto insurance rates. By getting the best minds in the insurance and technology industries together, we're doing just that.
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